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Tell us what happened. We reply by phone, WhatsApp or email.

Urgent?

Message us on WhatsApp. Write the pharmacy's name and what happened, and attach a picture of the screen if you can.

Fields marked * are required.

What is it about?

In a few words, such as: The receipt does not print

What you did, what you expected, and what happened instead.

We call you on this number.

In NEXA: Settings → “Devices & licensing” → “Licence number”, such as NX-26-0007.

At the bottom of the sign-in screen, and in Settings → “Devices & licensing” under “This version”.